For residential remodelers

You’re doing the work. The front office is where it slips.

Small, owner-led remodeling shops. Kitchen and bath, design-build. You're on the job all day, so the calls, the replies, and the posting fall to whoever has a free minute. branded+Flow builds and runs the front office that catches it.

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A day on the job

  • 01You're on the siteHands full, demo dust everywhere. The phone is in the truck and it's ringing again.
  • 02A new caller gives upThey wanted a kitchen quote. No answer, so they call the next remodeler. You never know they called.
  • 03The inbox piles upVoicemails, texts, and email across three places. By evening you can't tell what's urgent from what's noise.
  • 04A good lead goes coldThe one from Tuesday wanted to move fast. You meant to reply. By the weekend they've signed with someone else.
  • 05Nothing gets postedYou haven't posted in months and the Google profile is stale. People checking you out can't see that you're any good.
  • 06No one can see it allEverything that happened today lives in your head. Tomorrow you start over, guessing what slipped.
What we put around you

One front office. Five systems. We run all of it.

Not software you have to learn. Not a marketing agency on retainer. One done-for-you front office that answers, sorts, follows up, and keeps you visible, with one place to see it all. Someone still has to answer, sort, and follow up. From day one, that’s us.

The front office / built + run by branded+Flow
The front office / built + run by branded+Flow
01

Answer

Never miss a call

You can't pick up with a saw running. New callers hang up and dial the next remodeler on their list.

What it catches
  • Every call answered, day or night
  • New prospects qualified and booked
  • Existing-customer, sub, and vendor calls captured for you
What changes

Calls get answered and logged to the Hub. You decide who to call back, instead of finding out a job walked.

02

Triage

One daily list

Email, voicemail, and texts pile up across three places. The thing that mattered gets buried under the thing that was loud.

What it catches
  • Email, voicemail, and your owned-lead texts in one place
  • A prioritized list, ranked for the day
  • Calendar and reminders kept straight
What changes

You open one list in the morning and know what actually needs you, before you ever pick up a tool.

03

Follow-up

No lead goes cold

A good lead came in Tuesday. By the time you're off the site to reply, they've already hired someone faster.

What it catches
  • Instant reply the moment a lead comes in
  • A multi-touch nurture that keeps going
  • Your CRM updated automatically
What changes

Leads get a fast, steady follow-up without you doing it from the truck. The records stay current on their own.

04

Visibility

Look like you're working

Your last post was months ago and your Google profile is half empty. Homeowners checking you out can't tell you're busy and good.

What it catches
  • A monthly plan plus one post a week on the top four platforms
  • Google Business Profile posts kept fresh
  • Reviews replied to
What changes

Your presence looks active and legitimate. This keeps you looking alive online; it is not lead-gen.

05

The Hub

See everything

What got answered, what's waiting, what got followed up. Right now it lives in your head and your texts.

What it catches
  • Calls, messages, and follow-ups in one view
  • Built for your phone, so it's with you on the site
  • The whole front office, finally in one place
What changes

You open your phone and see exactly where things stand. Nothing important is hiding anymore.

What it does not do

It won’t resolve project status, handle sub or vendor payments, quote money on a call, write proposals, or cold-contact homeowners. Existing-customer, sub, and vendor calls get answered and captured for you, not resolved. You stay the one who decides.

Add-on, not a sixth system: landing-page builds and website updates, if you want them.

How it works

  1. 01

    The front-office leak review

    We sit with you and map where calls, leads, and replies are slipping right now. You see the leaks in plain numbers, no pitch deck.

  2. 02

    We build it around your shop

    We scope and build the five systems to fit how you actually run, then install them on your numbers, inbox, calendar, and profiles. You don't set anything up.

  3. 03

    We run it, every day

    This is done-for-you and managed. We answer, sort, follow up, and keep your presence alive. You get one place to see it all and stay the owner who decides.

Thirty minutes. We map where calls, leads, and replies are slipping right now, in plain numbers. Pricing gets scoped after, because your volume and gaps are yours. No prices guessed before we look.

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